10 Issues to Know About TRAI’s New Caller ID and SIM Swap Guidelines

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10 Issues to Know About TRAI’s New Caller ID and SIM Swap Guidelines | BankBazaar

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April 13, 2024

10 Issues to Know About TRAI’s New Caller ID and SIM Swap Guidelines | BankBazaar

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India’s telecom regulator TRAI has unveiled new laws geared toward introducing caller ID as a default service and stopping fraudulent SIM swap actions.

Listed here are the important thing issues you must find out about these new guidelines:

1. Obligatory Caller ID

TRAI has really useful that each one telecom operators present “Calling Title Presentation (CNAP)” as a supplementary service to prospects. This implies your incoming calls will show the identify the quantity was registered with by default.

2. Goodbye Truecaller?

The introduction of an official caller ID service might impression the utilization of third-party apps like Truecaller in India. Nonetheless, Truecaller claims its AI capabilities supply far more than simply fundamental quantity identification.

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3. Affect on Privateness

There are potential privateness implications of creating caller names public by default. It stays to be seen how these laws will work with the upcoming Digital Private Knowledge Safety Act.

4. 7-Day SIM Swap Cooling Interval

To forestall fraudulent SIM swaps, TRAI has instituted a 7-day cooling interval after a SIM alternative or swap earlier than you may port your quantity to a brand new operator.

5. No Cooling for Upgrades

The 7-day rule doesn’t apply in case you are merely upgrading your SIM from 3G to 4G/5G on the identical community. Porting is allowed instantly after an improve.

6. OTP Nonetheless Required

Even after the cooling interval, you’ll nonetheless have to authenticate a quantity port request through OTP to forestall unauthorised transfers.

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7. Match CAF Particulars

When porting, your Buyer Acquisition Kind particulars should match what the operators have on file as an added safety verify.

8. No Pending Dues

You can’t port your quantity when you’ve got excellent payments or dues pending along with your present operator.

9. Why the New Guidelines?

The brand new SIM swap guidelines had been instituted after the DoT raised issues about rising incidents of fraudulent porting by way of unauthorised SIM replacements.

10. Efficient Dates

The CNAP caller ID suggestions are nonetheless awaiting DoT’s ultimate approval, whereas the brand new MNP/SIM swap guidelines kick in from July 1, 2024.

Whether or not you welcome the brand new caller ID service or fear about privateness implications, and whether or not you regularly port numbers or stick to 1 operator, these new TRAI laws are set to vary the telecom expertise for India’s cellular customers. Keep tuned for extra updates as the foundations get applied within the coming months.

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